Hotel Expert Anthony Melchiorri on Becoming a Hotel All-Star
Anthony Melchiorri, hotel fixer and star of three shows on the Travel Channel, including Hotel Impossible, is starting a movement to help new talent break into the hotel industry. Anthony sits down with Aaron Hassen to discuss his new book and the principles that led him to 'Show Up' and ultimately level up in his career.
Topics covered in this video include:
01:18 - Anthony’s philosophy of ‘No one cares’
02:27 - The time Anthony bet $10,000 on himself becoming a General Manager
02:56 - The importance of following your instincts
03:39 - How Anthony became a hotel transformation expert
05:48 - The importance of building a great team
06:39 - Anthony’s framework for turning around hotels.
08:49 - The high stakes driving Anthony’s high standards.
09:58 - Why Anthony admitted to the Nickelodeon Hotel staff that he was unqualified
11:24 - Inspiration is overrated - Hiring and leading extraordinary people
13:17 - Tyler Morse and the difference between control and micromanagement
14:49 - Anthony’s life-changing relationship with Marc Summers and Leo Rossi
16:59 - The purpose behind Anthony’s new show, Hotel All-Stars
17:51 - The biggest challenge in hospitality today
19:41 - How Artificial Intelligence (AI) is disrupting the hotel business
Video mentions include: The Lucerne Hotel, The Algonquin Hotel, Marriott, Hilton, The Nickelodeon Hotel, Tyler Morse, TWA Hotel, Marc Summers, Leo Rossi, Shannon McCallum, Audrey Kolchurin and Stephanie Leger.